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Contact information

Clinic location

Working hours

Day	Consultation	WhatsApp Response	Phone
Monday – Friday	10:00 – 19:00	09:00 – 21:00 (within 1-2h)	10:00 – 19:00
Saturday	10:00 – 16:00 (by appointment)	09:00 – 21:00 (within 4h)	10:00 – 16:00
Sunday	Closed	Emergency only	Emergency only
Public holidays	Closed	Emergency only	Emergency only

Post-op patients have direct WhatsApp access to the surgeon 24/7 for medical concerns. Standard consultation requests follow the schedule above.

Response times

Channel	Working hours	Evening / weekend
WhatsApp message	1-2 hours	4-6 hours
Phone call	Direct (or callback in 1h)	Voicemail; callback next morning
Email	Same day	Next business day
Contact form	Within 4 hours	Next business day
Instagram DM	Within 8 hours	Next business day

Getting to the clinic

From Istanbul Airport (IST)

• VIP transfer (we arrange): 45-60 minutes, included in international patient packages
• Taxi: 50-70 EUR, 50-80 minutes (depending on traffic)
• Havaist airport bus + taxi: Most economical, 90+ minutes
• Metro M11 + M2: 70 minutes, transfer at Gayrettepe

From Sabiha Gökçen Airport (SAW)

• VIP transfer (we arrange): 60-75 minutes
• Taxi: 60-85 EUR, 70-90 minutes
• Havabüs + taxi: Most economical, ~110 minutes total

By Metro / Public Transport

Closest metro: Osmanbey (M2) — 8 minutes walk. The M2 line connects directly from Yenikapı, Şişhane, Taksim, and Levent.

Parking

Valet parking available at the clinic entrance. Public parking at Maçka Park garage (3 min walk) and Nişantaşı district garages.

What to bring to consultation

• ID / passport: For patient registration
• Health insurance card: If applicable (cosmetic surgery rarely covered)
• Medical history list: Medications, allergies, previous surgeries
• Reference photos: Looks you like (bra-free, standing, in profile if possible)
• Previous medical records: If you've had breast surgery before
• Mammogram results: If you're 40+ or have family breast cancer history
• List of questions: Things you want clarified — bring them written down

Languages spoken

Language	Speaker	Coverage
Turkish	Surgeon, all staff	Native
English	Surgeon, coordinator	Fluent — medical & general
German	Coordinator (basic), translator on call	Conversational — translator for technical sessions
Arabic	Coordinator (intermediate)	For Gulf-region patients
Russian	Translator on call	Available for consultations

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